September 8, 2015
How to win at user happiness: tips for developers
For as long as they’ve existed, the average common or garden developer has been a complete mystery to the rest of the world. Despite the jokes, in practice there’s very little difference between developers’ relationships with end users and the relationships any other web professionals have with end users. Whether it’s SEO consulting, web design, marketing, or any other role, the provider-consumer relationship is always complex. It has to be proactively managed to have a chance of being successful, so having a strategy really helps.