Frequently Asked Questions

Cronofy provides real-time and secure two-way calendar-sync so that software and applications can connect with their users’ calendars no matter what calendar service they use.

No, Cronofy supports applications that sit between the various calendar services and provides access to all or some of the five major calendar services that we connect to.

No. Cronofy’s APIs automatically give you access to the five calendar services

You can control the level of access, meaning you can get all the calendar data or only free/busy information.

Cronofy allows developers to build software that connects with multiple calendar services while working with just one API. This saves them time, saves businesses money, and makes the ongoing maintenance of building calendar connectivity easier for everyone.

Apple, Google, Microsoft Exchange (including on-premise), Microsoft Office 365, and Microsoft Outlook.com

You set the rules and must provide the UI for your application. You need to integrate our authentication process and use our API to retrieve calendar data. Cronofy is responsible for ensuring the application receives the calendar data.

It depends on the complexity of your product workflow and the UI design work. We offer off the shelf UI with Real-Time Scheduling and a simple integration with Smart Invites.

Pricing is determined by
a) the features you require and
b) the total number of users per month.

For instance, to organize meetings based on calendars' availability, it requires the Availability API which is part of the Emerging Plan.

No, it’s an activation model. We only recognize users when they are connected with Cronofy. Billing for the user stops when they are no longer active.

Please contact our support team and we will be happy to assist.

A user is an individual – customer or end-user – who has granted your application access to their calendars. We only recognize them as a user once they have completed the authorization process and connected to Cronofy. A single user can have several calendars synced through Cronofy.

We automatically bill you for the additional users at the end of the month. Our team is always on-hand if you want to see which plan best fits your usage.

You can pay monthly via a credit or debit card. If you subscribe to an annual Emerging Plan or above, we can invoice you. For additional services such as Smart Invites – which is billed monthly – and Enterprise Connect – which is billed annually – we will automatically invoice you as soon as these products are activated.

We are based in London and Nottingham in the UK. We also have an office in New York. We support customers across the globe with a large representation from North America and Europe.

We support hundreds of cloud-based applications, ranging from online booking software and employee scheduling tools through to meeting tools and smart building technology. These customers vary in size from startups to established blue chip companies.